Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed the next business day.
Australian Shipping We ship Australia-wide. Standard shipping rates apply at checkout based on your order total.
- Free shipping on orders over $75
- Standard shipping on orders under $75 — calculated at checkout
Delivery Times
- Tasmania: 2–4 business days
- Mainland Australia: 3–7 business days
- Remote areas may take longer
Tracking Once your order has been dispatched you'll receive a confirmation email with tracking information.
Lost or Damaged Orders If your order arrives damaged or goes missing in transit, please contact us at oscar@jonesgolfcompany.com.au and we'll make it right.